We currently ship within the United States. Merchandise is made to order through our fulfillment partner. Shipping rates are shown before payment; production and carrier delivery times can vary, and delivery estimates are not guarantees. Orders may arrive in separate packages. We send tracking information when it becomes available.

For a customer-selected wrong size, contact us within 14 days of delivery to request one size exchange. Items must be unworn and unwashed. You pay return postage; FateWeave covers one replacement and its standard outbound shipping. Contact support for approval and return instructions before mailing anything. Size exchanges are subject to replacement availability; contact us if your size is unavailable.

For a damaged, defective, or incorrect item, contact support promptly with your order number, a description, and photos if available so we can arrange an appropriate replacement or refund. Do not return items directly to the fulfillment partner without instructions. This policy does not limit any rights you have under applicable law.

Email support@playfateweave.com with your order number for shipping, cancellation, return, or exchange help. Cancellation or address changes may not be possible once production starts. Never email payment-card details or passwords.